Location- Spain, Madrid

Level - Support

Department - Customer

Working Pattern - In Office, Full-time (5 days a week)

Benefits - Benefits at Ideagen

Salary -  To be discussed at next stage

• Preparing, reviewing and managing documentation relating to vehicle and machinery noise measurement activities.
• Supporting the processing of administrative requirements, sanction notices and fee settlements in line with regulatory procedures.
• Producing reports, statistics, performance data and key operational information to support service delivery.
• Drafting, updating and maintaining official correspondence and administrative documentation.
• Providing administrative support for regulatory, compliance and enforcement-related case files.
• Maintaining accurate filing systems, archives and document control processes to ensure records remain organised and accessible.
• Delivering a professional and customer-focused experience for visitors attending testing facilities.
• Collaborating with technical and administrative teams to support the efficient day-to-day operation of services and projects.

• You hold an FFP1-level vocational qualification (or equivalent).
• You're confident using Microsoft Office applications, including Excel, Word, Outlook and PowerPoint.
• You have strong organisational skills and can effectively manage multiple priorities with accuracy and attention to detail.
• You communicate clearly and professionally, building positive relationships with customers, colleagues and stakeholders.
• You enjoy working within structured processes while maintaining a proactive and adaptable approach.
• You're equally comfortable working independently and as part of a collaborative team.
• You hold a Category B driving licence.
• Knowledge of vehicle testing, environmental acoustics, noise measurement processes, technical administration or relevant regulations would be advantageous but a willingness to learn and develop is just as important.

About Ideagen