Location - Australia

Function - Customer

Department - Professional Services

Working Pattern - Hybrid 

Benefits – Benefits and Rewards

DEI -  DEI Strategy Launch

Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out.

We are looking for a Solution Consultant who would be able to delivers successful customer outcomes through the provision of solution/application-based activities such as configuration, personalisation or development for our customers on our larger and more complex engagements. Support the delivery of initiatives aligned to overall Customer strategy.

• Drive Successful Customer Outcomes – Deliver positive results for customers on larger, more complex engagements.

• Challenge & Advise Customers – Encourage customers to think differently and expand their scope for better solutions.

• Project & Deliverables Management – Oversee and manage project consulting deliverables to ensure successful execution.

• Effective Communication – Engage professionally with customers and colleagues at all levels to ensure alignment and clarity.

• Certifications & Compliance – Obtain and maintain required industry or Ideagen certifications necessary for the role.

• Sales & Commercial Acumen – Develop and present sales proposals while demonstrating strong business and financial understanding.

• Training & Mentorship – Guide and support junior or less experienced consultants to enhance their skills and expertise.

• Strategic Improvements – Contribute to the enhancement of Professional Services by leading customer-wide strategic initiatives.

• Expertise in Ideagen Software – Deep knowledge of configuring, personalizing, or developing one or more Ideagen software solutions (or equivalent) to meet customer needs.

• Consulting Experience – 5 to 10 years of experience in consulting, providing expert guidance to clients.

• Customer Relationship Management – Ability to build and maintain relationships with senior-level customers.

• Communication & Presentation – Excellent communication and presentation skills to engage effectively with stakeholders.

• Time Management & Organization – Strong ability to prioritize tasks, manage deadlines, and stay organized in a dynamic environment.

• Strategic Thinking & Problem-Solving – Analytical mindset with the ability to think strategically and solve complex challenges.

• Technical Proficiency – Skilled in relevant software and tools, including MS Office, SaaS platforms (e.g., Salesforce), and other industry-specific applications.

• Leadership & People Management – Experience in managing, coaching, or mentoring individuals in a line or matrix structure, with strong leadership and negotiation skills.