• To deliver excellent customer service to the business ensuring accuracy and efficiency with responses.
• As part of the employee life cycle, support with the onboarding of new starters through sending offers of employment, setting them up on the electronic HR system and filing of personnel related documents, onboarding & inductions, conducting right to work and background verification checks, ensuring all payroll documents are provided and monitoring probation progress. This may involve documentation support with performance reviews, disciplinary matters and others.
• Be the first line support for employees and line managers with general queries and advice on policies, escalating to the VP/Head of People/People Business Partner where required.
• Own incoming queries in the People shared inbox for the business area and categorizing where appropriate.
• Provide HR related inputs for payroll processing purposes to the Finance team/payroll vendor.
• Provide notetaking support in formal meetings and write up formal outcome letters where necessary.
• Draft and produce employee letters such as changes to terms and conditions, family leave, references and resignation acknowledgements.
• Provide proactive support to the wider People team.
• Produce reports and analysis on People data.
• Building positive and effective relationships with the wider business and appropriate stakeholders.

• Must have 4 years of experience on US Federal and State Labor Laws and Regulations, to ensure company compliance.
• Benefits Administration: Managing employee benefits programs, including enrollment, changes, and terminations.
• Payroll Processing: Sharing inputs for accurate and timely payroll processing, including deductions and tax withholdings.
• Experience in working with Workday.
• Should be flexible to work in overlapping work hours for India and US.
• Have an administrative background and ability to hit the ground running.
• A flexible approach to new challenges and comfortable working in an environment which is subject to change.
• Be a team player with a proactive ‘can do’ attitude and high levels of professionalism, values & ethics.
• The ability to work and communicate with a diverse range of people.
• A well organized and methodical approach with high levels of attention to detail.
• An understanding of the importance of absolute confidentiality and discretion.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place!