Location - Hyderabad, India

Department - Finance Operations

Level - Executive 

Working Pattern - Work from office.

Benefits - Benefits at Ideagen

DEI - DEI strategy

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out!

Ideagen India is seeking a highly motivated and skilled Credit Controller to join our newly established shared service finance team in India.

The successful candidate will be a key player in the credit control function, ensuring timely payments from customers, and minimising bad debts across the Group. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Account Management: Manage a portfolio of client accounts to ensure timely collection of outstanding invoices.
• Client Communication: Contact clients via phone, email, and written correspondence to follow up on overdue payments.
• Payment Arrangements: Negotiate payment plans and settlements with clients to facilitate the collection process.
• Billing Disputes: Resolve billing and payment disputes by coordinating with internal departments and clients to ensure accuracy.
• Documentation: Maintain accurate and up-to-date records of all collection activities, including communication logs, payment status, and dispute resolutions.
• Reporting: Prepare regular reports on the status of accounts receivable and collection efforts for management review.
• Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies.
• Customer Relations: Build and maintain positive relationships with clients while effectively managing and collecting outstanding debts.
• Process Improvement: Identify and recommend improvements to the collection process to enhance efficiency and effectiveness.

• Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• Experience: Minimum of 2-3 years of experience in collections, accounts receivable, or a related field.
• Skills:
• Strong communication and interpersonal skills.
• Excellent negotiation and problem-solving abilities.
• Attention to detail and strong organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge: Understanding of accounting principles, billing procedures, and collection laws and regulations.

Additional Requirements:

• Work Environment: Ability to work in a fast-paced environment with a high volume of transactions.
• Professionalism: Demonstrate a high level of professionalism and integrity in all interactions.
• Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships.