Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. 

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

Due to our exponential growth plans the technology team have created this exciting and challenging opportunity.

With a passion for infrastructure engineering and the ability to solve automation and reliability challenges, you will have experience working as an infrastructure engineer supporting web platforms built on Microsoft technologies.

• Manage, monitor, and maintain key infrastructure that supports our 24/7 web-based client-facing platforms.
• Provide operational support and be able to co-ordinate with other teams during incidents that may impact service.
• Work to improve the reliability, quality, performance, and scalability of our infrastructure.
• Continually measure and optimise system performance.
• Manage and implement approved changes into the infrastructure.
• Enable the engineering organization to innovate and deliver with greater speed and safety.

We don’t expect you to be an expert in everything but with our technology stack experience of some of the following is essential:

• Experience in highly available 24/7 web-based customer facing environments.
• Experience of 3+ years in cloud hosting platforms such as AWS and/or Azure.
• Strong experience of server operating systems, primarily Windows and Linux.
• Strong experience of Microsoft based technologies such as Active Directory, IIS etc
• Scripting skills in languages such as Python, BASH, and/or PowerShell.
• Experience working with database platforms such as MSSQL.
• Proven ability to grasp new technical concepts quickly.

Desirable:

• Strong understanding of Software Development Lifecycles
• Experience with compliance standards-based infrastructure such as ISO27001, Cyber Essentials & FedRAMP, and general regulatory compliance management.
• Exposure to ITIL concepts and adoption.

Behaviour:

• Ambitious - Drive, Planning & Execution
• Adventurous - Flexibility & Resilience and Savvy Thinking
• Community - Collaboration & Communication