Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. 

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

Role and Responsibilities 

• Manage, monitor, and maintain our infrastructure platforms across a multi-cloud environment.
• Manage design, development, and operational changes to cloud based infrastructure services.
• Provide operational support and be able to co-ordinate with other teams during incidents that may impact service.
• Work to improve the reliability, quality, performance, and scalability of our infrastructure.
• Continually measure and optimise system performance.
• Enable the engineering organization to innovate and deliver with greater speed and safety.

Knowledge & Experience

We don’t expect you to be an expert in everything but with our technology stack experience of some of the following is essential:

• Experience in production 24/7 high-availability SaaS environments based on AWS.
• Knowledge of AWS tools and products, that follow the AWS Well-Architected Framework.
• Experience with designing & architecting distributed systems on AWS.
• Experience of CI/CD such as Jenkins, GitLab, Azure DevOps etc.
• Experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation
• Experience of working alongside development functions delivering software within an agile development environment.
• Strong scripting skills in various languages such as Python, BASH, and/or PowerShell.
• Working alongside development functions delivering software within an agile development environment.
• Proven ability to grasp new technical concepts quickly

Desirable:

• Strong understanding of Software Development Lifecycles
• Experience of working with orchestration and containerisation e.g. Docker, Kubernetes, EKS/AKS etc
• Experience with compliance standards based infrastructure such as ISO27001, Cyber Essentials & FedRAMP, and general regulatory compliance management.
• Exposure to ITIL concepts and adoption.

Behavioral

• Ambitious - Drive, Planning & Execution
• Adventurous - Flexibility & Resilience and Savvy Thinking
• Community - Collaboration & Communication

#LI-Hybrid