Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. 

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 

Ideagen believe that by recruiting diverse and talented individuals, we create an inclusive community for all. We are committed to empowering all colleagues to maximise their potential and express their unique characteristics, experience, and knowledge to achieve their ambitions.

As a Professional Services Team Leader, you will be responsible for guiding a small team, providing them with technical and operational support to achieve project goals and client satisfaction. This position involves overseeing project outcomes, managing client interactions, and monitoring team performance to identify improvement areas. The Team Leader also contributes to project planning and resource distribution, ensuring efficient project execution. Reporting on progress and key metrics to higher management, this role is essential for maintaining project quality and fostering a supportive, collaborative team environment.

• Lead and motivate small team.
• Provide technical and operational guidance.
• Oversee project deliverables and client interactions.
• Monitor team performance and identify areas for improvement.
• Report progress and key metrics.
• Participate in project planning and resource allocation.

• Strong technical expertise in professional services domain. 
• Excellent communication, interpersonal, and leadership skills. 
• Project management and organisational skills. 
• Problem-solving and decision-making skills. 
• Ability to delegate effectively and coach team members. 
• Proficiency in relevant software and tools.